Repairs to household
appliances and air
conditioning

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Question 1

What type of service are you looking for?

Appliance Repair

Commercial Appliance Repair

HVAC Repair and Maintenance

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Question 2

Which appliance is in need of repair?

Refrigerator

Freezer

Ice-Maker

Oven/Range/Cooktop

Microwave

Dishwasher

Washing Machine

Dryer

Garbage Disposal

Trash Compactor

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Question 3

What type of HVAC system needs attention?

Air Conditioner

Furnace

Heater Unit

Water Heater

Split System

Thermostat

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Question 4

Is your air conditioner not working as it should?

Not cooling

Leaking water

Making strange noises

Emitting unpleasant odors

Won't turn on

Running constantly without cycling off

Other

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Question 5

Let's get to the bottom of your furnace issue. Please answer the following questions to help us understand the problem.

Not heating

Running constantly

Starting and stopping frequently

Making unusual noises

Emitting strange smells

Thermostat issues

Other

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Question 6

Having trouble with your heater unit? We're here to help. Start by answering these questions.

Not heating properly

Making noises

Smelling odd

Not turning on

Cycling on and off too often

Other

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Question 7

A malfunctioning water heater can be a hassle. Let's identify the issue together. + We have 24/7 Service

No hot water

Water too hot or too cold

Leaking tank

Discolored water

Making strange noises

Other

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Question 8

Problems with your split system? Answer these questions so we can find a solution.

Indoor unit not cooling/heating

Outdoor unit making noise

Unit not turning on

Poor airflow

Error codes displayed

Other

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Question 9

Issues with your thermostat can affect your comfort. Let's troubleshoot the problem.

Not responding to settings

Heating/cooling inconsistently

Display not working

Won't turn on HVAC system

Other

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Question 10

Identify the Problem with Refrigerator

Not Turning on

Not cooling

Frost buildup

Leaking water

Noisy operation

Not running

Ice maker issues

Bad odors

Door seal problems

Temperature control issues

Lighting issues

Other

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Question 11

Identify the Problem with Freezer

Not Turning on

Not cooling

Frost buildup

Leaking water

Noisy operation

Not running

Door seal problems

Temperature control issues

Lighting issues

Other

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Question 12

Let’s get your ice maker working again. Answer a few questions to start the diagnosis.

Not making ice

Making too much ice

Ice tastes bad

Ice is discolored

Ice maker leaks water

Ice is the wrong size or shape

Not Dispensing Ice

Other

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Question 13

Let’s get your oven/range working again. Answer a few questions to start the diagnosis.

Oven not heating

Burners not lighting

Temperature inaccurate

Self-cleaning function not working

Oven door issues

Control Panel Issues

Other

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Question 14

Microwave issues can be tricky. Let's narrow down the problem together.

Not heating

Turntable not spinning

Door not closing properly

Unusual noises

Controls not working

Other

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Question 15

Dishwasher not working as expected? Tell us more to find a solution.

Not cleaning dishes

Not draining

Leaking water

Making loud noises

Won't start

Won't dry dishes

other

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Question 16

A malfunctioning washer is no good. Help us understand what's happening.

Not spinning

Not draining

Leaking wate

Won't start

haking or moving excessively

Other

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Question 17

Let's get your dryer back in shape. What seems to be the issue?

Not drying clothes

Takes too long to dry

Making noise

Won't start

Overheating

Not Tumbling

Other

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Question 18

Having garbage disposal troubles? We’re here to help sort them out.

Won't turn on

Jammed and Buzzing

Making unusual noises

Not grinding properly

Leaking

Other

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Question 19

Let’s address your trash compactor issue. What are you noticing?

Won't start

Not compacting trash

Making loud noises

Drawer won't open/close

Other

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Question 20

Please detail the problem with your Appliance

Include any unusual patterns or behaviors. Note any recent changes or incidents, such as power outages or noticeable shifts in performance, to give us a fuller picture.

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Question 21

Please describe the issue you're experiencing with your air conditioner that wasn't covered by the previous options.

Please describe the issue you're experiencing with your air conditioner that wasn't covered by the previous options. The more specific you are, the better we can assist you

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Question 22

How old is your System?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

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Question 23

Have you attempted any troubleshooting or repairs already?

Yes (You will describe in next question)

No

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Question 24

Please detail any troubleshooting or repair attempts you've made.

This might include adjusting settings, cleaning components, or replacing parts.

Skip the question

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Question 25

Next Step: Upload a Photo of the serial and model number sticker.

This might include adjusting settings, cleaning components, or replacing parts.

Skip the question

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We carried out more than 3000 repairs to household appliances and air conditioning systems in 2023

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888 610 6500
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