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Anna Ivanova

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Appliance repair at home: major problems and solutions

Household appliances are an integral part of our life. Every day we use refrigerators, washing machines, vacuum cleaners, microwave ovens and other appliances. But what if it breaks? In this article, we will look at the main problems that you may encounter and give advice on how to solve them. The refrigerator is one of the most important elements of household appliances. If it has stopped working, then this can lead to serious problems. Here are some of the most common causes of refrigerator malfunction:
The compressor does not work: this may be caused by damage or malfunction of the electrical circuit. In this case, it is better to contact a professional service center.
The fan does not work: this may cause the refrigerator to overheat. In this case, you can try to clean the fan yourself or contact professionals.
The thermostat does not work: this may cause the products to overheat or freeze. In this case, it is better to turn to a professional

Read more

 

Privacy Policy for SpeedMates Home Services

Effective Date: 02.29.2024

Privacy Policy
Effective Date: December 12, 2023

Welcome to SpeedMates Home Services (“SpeedMates”, “we”, “our”, or “us”). Our website and mobile application (“Platform”) are committed to protecting your privacy. This Privacy Policy explains the types of information we collect from you, how it’s used, and the steps we take to ensure it’s protected. This policy applies to all information collected through our Platform, services, products, customer support, and other interactions. We may update this Privacy Policy occasionally, so we encourage you to review it periodically. Any changes will be posted on our Platform with an updated effective date. By accessing our Platform and using our services, you consent to our information practices and agree to the terms of this Privacy Policy and our Terms of Use. If you disagree with any part of this policy, please discontinue using our Platform.

What We Collect and How We Use It:
We collect personal information (PI), such as your name, email, address, phone number, and payment details, when you voluntarily provide it to us. This may be through making purchases, signing up for services or programs, or interacting with our Platform in other ways.

We also gather information about your preferences and interests based on your use of our Platform and may receive information about you from third parties like public databases and social media platforms.

This information is used to process transactions, provide customer service, send you promotional materials, improve and personalize your experience with us, and for other business purposes like fraud prevention and marketing.

Sharing Your Information:
We share your PI with trusted vendors and service providers who support our business operations, such as processing payments and delivering services. Your information may also be shared for legal reasons or in the context of a business transfer like a merger or acquisition.

Cookies and Tracking Technologies:
Our Platform uses cookies and similar technologies to enhance your experience, perform analytics, and deliver personalized advertising. You can control these through your browser settings, but disabling them may affect the functionality of our Platform.

Children’s Privacy:
Our services are not aimed at children under 13, and we do not knowingly collect PI from them. If we become aware of such collection, we will take steps to delete the information promptly.

Your Rights and Choices:
You have rights regarding your PI, including accessing, updating, and deleting your information. You can also opt-out of receiving promotional communications from us. Specific rights may apply to residents of certain states or countries, and we are committed to honoring these rights.

Security of Your Information:
We take steps to protect your PI from loss, theft, misuse, and unauthorized access. However, no internet transmission is entirely secure, so we cannot guarantee the absolute security of your information.

 

This Privacy Policy outlines our commitment to your privacy and explains our information practices. By using our Platform, you acknowledge you have read and understood this policy.

Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Cookies and Tracking Technology

We use cookies to enhance your online experience. You have the option to disable cookies, which may limit your access to certain parts of the website.

Your Rights

Users have the right to:

  • Make a free decision on providing their personal data necessary for using the website, and consent to its processing.
  • Update or supplement the provided information about personal data in case of changes.

Contact Information

For any privacy-related inquiries, please contact us at:

 

This Privacy Policy is effective from 02.29.2024 and governs the collection, use, and disclosure of personal information by SpeedMates Home Services. By using our services, you consent to the data practices described in this policy.

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Download Our Guide
“Home Appliance Care
5 Tips
to Boost Performance
& Durability ”

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Updated:
13.07.2022

Wait! Dont Leave!
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Top-10 tips for taking care of household appliances so that they run for a long time .
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Calculating 0%
Question 1

What type of appliance are you having trouble with?

Refrigerator

Ice Maker

Freezer

Oven/Range/Stove/Cooktop

Microwave

Dishwasher

Garbage Disposal

Trash Compactor

Washing Machine

Dryer

Other

Back
Next
To continue, answer the question above
Question 2

What is the main issue you're experiencing? (Select the closest match)

Not turning on or starting

Not performing its main function (e.g., cooling, heating, cleaning,spinning)

Making unusual noises

Displaying an error message

Leaking water or other fluids

Emitting strange smells

Not closing/door problems

Other issue

Back
Next
To continue, answer the question above
Question 3

How old is the appliance?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 4

Have you noticed any specific conditions that accompany the problem?

Occurs at startup or during initial use

Happens at the end of its cycle or operation

Present throughout operation

Only under heavy use/load

Other

Back
Next
To continue, answer the question above
Question 5

Have you attempted any troubleshooting or repairs already?

Yes

No

Back
Next
To continue, answer the question above
Question 6

Upload a Photo of the serial and model number sticker.

No

Skip the question

Back
Next
To continue, answer the question above
The calculation is ready
We're almost done! Provide your contact details, and we'll get in touch with personalized advice and solutions.

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

What type of service are you looking for?

Appliance Repair

Commercial Appliance Repair

HVAC Repair and Maintenance

Back
Next
To continue, answer the question above
Question 2

Which appliance is in need of repair?

Refrigerator

Freezer

Ice-Maker

Oven/Range/Cooktop

Microwave

Dishwasher

Washing Machine

Dryer

Garbage Disposal

Trash Compactor

Back
Next
To continue, answer the question above
Question 3

What type of HVAC system needs attention?

Air Conditioner

Furnace

Heater Unit

Water Heater

Split System

Thermostat

Back
Next
To continue, answer the question above
Question 4

Is your air conditioner not working as it should?

Not cooling

Leaking water

Making strange noises

Emitting unpleasant odors

Won't turn on

Running constantly without cycling off

Other

Back
Next
To continue, answer the question above
Question 5

Let's get to the bottom of your furnace issue. Please answer the following questions to help us understand the problem.

Not heating

Running constantly

Starting and stopping frequently

Making unusual noises

Emitting strange smells

Thermostat issues

Other

Back
Next
To continue, answer the question above
Question 6

Having trouble with your heater unit? We're here to help. Start by answering these questions.

Not heating properly

Making noises

Smelling odd

Not turning on

Cycling on and off too often

Other

Back
Next
To continue, answer the question above
Question 7

A malfunctioning water heater can be a hassle. Let's identify the issue together. + We have 24/7 Service

No hot water

Water too hot or too cold

Leaking tank

Discolored water

Making strange noises

Other

Back
Next
To continue, answer the question above
Question 8

Problems with your split system? Answer these questions so we can find a solution.

Indoor unit not cooling/heating

Outdoor unit making noise

Unit not turning on

Poor airflow

Error codes displayed

Other

Back
Next
To continue, answer the question above
Question 9

Issues with your thermostat can affect your comfort. Let's troubleshoot the problem.

Not responding to settings

Heating/cooling inconsistently

Display not working

Won't turn on HVAC system

Other

Back
Next
To continue, answer the question above
Question 10

Identify the Problem with Refrigerator

Not Turning on

Not cooling

Frost buildup

Leaking water

Noisy operation

Not running

Ice maker issues

Bad odors

Door seal problems

Temperature control issues

Lighting issues

Other

Back
Next
To continue, answer the question above
Question 11

Identify the Problem with Freezer

Not Turning on

Not cooling

Frost buildup

Leaking water

Noisy operation

Not running

Door seal problems

Temperature control issues

Lighting issues

Other

Back
Next
To continue, answer the question above
Question 12

Let’s get your ice maker working again. Answer a few questions to start the diagnosis.

Not making ice

Making too much ice

Ice tastes bad

Ice is discolored

Ice maker leaks water

Ice is the wrong size or shape

Not Dispensing Ice

Other

Back
Next
To continue, answer the question above
Question 13

Let’s get your oven/range working again. Answer a few questions to start the diagnosis.

Oven not heating

Burners not lighting

Temperature inaccurate

Self-cleaning function not working

Oven door issues

Control Panel Issues

Other

Back
Next
To continue, answer the question above
Question 14

Microwave issues can be tricky. Let's narrow down the problem together.

Not heating

Turntable not spinning

Door not closing properly

Unusual noises

Controls not working

Other

Back
Next
To continue, answer the question above
Question 15

Dishwasher not working as expected? Tell us more to find a solution.

Not cleaning dishes

Not draining

Leaking water

Making loud noises

Won't start

Won't dry dishes

other

Back
Next
To continue, answer the question above
Question 16

A malfunctioning washer is no good. Help us understand what's happening.

Not spinning

Not draining

Leaking wate

Won't start

haking or moving excessively

Other

Back
Next
To continue, answer the question above
Question 17

Let's get your dryer back in shape. What seems to be the issue?

Not drying clothes

Takes too long to dry

Making noise

Won't start

Overheating

Not Tumbling

Other

Back
Next
To continue, answer the question above
Question 18

Having garbage disposal troubles? We’re here to help sort them out.

Won't turn on

Jammed and Buzzing

Making unusual noises

Not grinding properly

Leaking

Other

Back
Next
To continue, answer the question above
Question 19

Let’s address your trash compactor issue. What are you noticing?

Won't start

Not compacting trash

Making loud noises

Drawer won't open/close

Other

Back
Next
To continue, answer the question above
Question 20

Please detail the problem with your Appliance

Include any unusual patterns or behaviors. Note any recent changes or incidents, such as power outages or noticeable shifts in performance, to give us a fuller picture.

Back
Next
To continue, answer the question above
Question 21

Please describe the issue you're experiencing with your air conditioner that wasn't covered by the previous options.

Please describe the issue you're experiencing with your air conditioner that wasn't covered by the previous options. The more specific you are, the better we can assist you

Back
Next
To continue, answer the question above
Question 22

How old is your System?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 23

Have you attempted any troubleshooting or repairs already?

Yes (You will describe in next question)

No

Back
Next
To continue, answer the question above
Question 24

Please detail any troubleshooting or repair attempts you've made.

This might include adjusting settings, cleaning components, or replacing parts.

Skip the question

Back
Next
To continue, answer the question above
Question 25

Next Step: Upload a Photo of the serial and model number sticker.

This might include adjusting settings, cleaning components, or replacing parts.

Skip the question

Back
Next
To continue, answer the question above
The calculation is ready
Where is it more convenient for you to get a cost calculation?

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

What type of appliance are you having trouble with?

Refrigerator

Ice Maker

Freezer

Oven/Range/Stove/Cooktop

Microwave

Dishwasher

Garbage Disposal

Trash Compactor

Washing Machine

Dryer

Other

Back
Next
To continue, answer the question above
Question 2

What is the main issue you're experiencing? (Select the closest match)

Not turning on or starting

Not performing its main function (e.g., cooling, heating, cleaning,spinning)

Making unusual noises

Displaying an error message

Leaking water or other fluids

Emitting strange smells

Not closing/door problems

Other issue

Back
Next
To continue, answer the question above
Question 3

How old is the appliance?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 4

Have you noticed any specific conditions that accompany the problem?

Occurs at startup or during initial use

Happens at the end of its cycle or operation

Present throughout operation

Only under heavy use/load

Other

Back
Next
To continue, answer the question above
Question 5

Have you attempted any troubleshooting or repairs already?

Yes

No

Back
Next
To continue, answer the question above
Question 6

Upload a Photo of the serial and model number sticker.

No

Skip the question

Back
Next
To continue, answer the question above
The calculation is ready
We're almost done! Provide your contact details, and we'll get in touch with personalized advice and solutions.

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

What type of service are you looking for?

Appliance Repair

Commercial Appliance Repair

HVAC Repair and Maintenance

Back
Next
To continue, answer the question above
Question 2

Which appliance is in need of repair?

Refrigerator

Freezer

Ice-Maker

Oven/Range/Cooktop

Microwave

Dishwasher

Washing Machine

Dryer

Garbage Disposal

Trash Compactor

Back
Next
To continue, answer the question above
Question 3

What type of HVAC system needs attention?

Air Conditioner

Furnace

Heater Unit

Water Heater

Split System

Thermostat

Back
Next
To continue, answer the question above
Question 4

Is your air conditioner not working as it should?

Not cooling

Leaking water

Making strange noises

Emitting unpleasant odors

Won't turn on

Running constantly without cycling off

Other

Back
Next
To continue, answer the question above
Question 5

Let's get to the bottom of your furnace issue. Please answer the following questions to help us understand the problem.

Not heating

Running constantly

Starting and stopping frequently

Making unusual noises

Emitting strange smells

Thermostat issues

Other

Back
Next
To continue, answer the question above
Question 6

Having trouble with your heater unit? We're here to help. Start by answering these questions.

Not heating properly

Making noises

Smelling odd

Not turning on

Cycling on and off too often

Other

Back
Next
To continue, answer the question above
Question 7

A malfunctioning water heater can be a hassle. Let's identify the issue together. + We have 24/7 Service

No hot water

Water too hot or too cold

Leaking tank

Discolored water

Making strange noises

Other

Back
Next
To continue, answer the question above
Question 8

Problems with your split system? Answer these questions so we can find a solution.

Indoor unit not cooling/heating

Outdoor unit making noise

Unit not turning on

Poor airflow

Error codes displayed

Other

Back
Next
To continue, answer the question above
Question 9

Issues with your thermostat can affect your comfort. Let's troubleshoot the problem.

Not responding to settings

Heating/cooling inconsistently

Display not working

Won't turn on HVAC system

Other

Back
Next
To continue, answer the question above
Question 10

Identify the Problem with Refrigerator

Not Turning on

Not cooling

Frost buildup

Leaking water

Noisy operation

Not running

Ice maker issues

Bad odors

Door seal problems

Temperature control issues

Lighting issues

Other

Back
Next
To continue, answer the question above
Question 11

Identify the Problem with Freezer

Not Turning on

Not cooling

Frost buildup

Leaking water

Noisy operation

Not running

Door seal problems

Temperature control issues

Lighting issues

Other

Back
Next
To continue, answer the question above
Question 12

Let’s get your ice maker working again. Answer a few questions to start the diagnosis.

Not making ice

Making too much ice

Ice tastes bad

Ice is discolored

Ice maker leaks water

Ice is the wrong size or shape

Not Dispensing Ice

Other

Back
Next
To continue, answer the question above
Question 13

Let’s get your oven/range working again. Answer a few questions to start the diagnosis.

Oven not heating

Burners not lighting

Temperature inaccurate

Self-cleaning function not working

Oven door issues

Control Panel Issues

Other

Back
Next
To continue, answer the question above
Question 14

Microwave issues can be tricky. Let's narrow down the problem together.

Not heating

Turntable not spinning

Door not closing properly

Unusual noises

Controls not working

Other

Back
Next
To continue, answer the question above
Question 15

Dishwasher not working as expected? Tell us more to find a solution.

Not cleaning dishes

Not draining

Leaking water

Making loud noises

Won't start

Won't dry dishes

other

Back
Next
To continue, answer the question above
Question 16

A malfunctioning washer is no good. Help us understand what's happening.

Not spinning

Not draining

Leaking wate

Won't start

haking or moving excessively

Other

Back
Next
To continue, answer the question above
Question 17

Let's get your dryer back in shape. What seems to be the issue?

Not drying clothes

Takes too long to dry

Making noise

Won't start

Overheating

Not Tumbling

Other

Back
Next
To continue, answer the question above
Question 18

Having garbage disposal troubles? We’re here to help sort them out.

Won't turn on

Jammed and Buzzing

Making unusual noises

Not grinding properly

Leaking

Other

Back
Next
To continue, answer the question above
Question 19

Let’s address your trash compactor issue. What are you noticing?

Won't start

Not compacting trash

Making loud noises

Drawer won't open/close

Other

Back
Next
To continue, answer the question above
Question 20

Please detail the problem with your Appliance

Include any unusual patterns or behaviors. Note any recent changes or incidents, such as power outages or noticeable shifts in performance, to give us a fuller picture.

Back
Next
To continue, answer the question above
Question 21

Please describe the issue you're experiencing with your air conditioner that wasn't covered by the previous options.

Please describe the issue you're experiencing with your air conditioner that wasn't covered by the previous options. The more specific you are, the better we can assist you

Back
Next
To continue, answer the question above
Question 22

How old is your System?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 23

Have you attempted any troubleshooting or repairs already?

Yes (You will describe in next question)

No

Back
Next
To continue, answer the question above
Question 24

Please detail any troubleshooting or repair attempts you've made.

This might include adjusting settings, cleaning components, or replacing parts.

Skip the question

Back
Next
To continue, answer the question above
Question 25

Next Step: Upload a Photo of the serial and model number sticker.

This might include adjusting settings, cleaning components, or replacing parts.

Skip the question

Back
Next
To continue, answer the question above
The calculation is ready
Where is it more convenient for you to get a cost calculation?

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

What type of appliance are you having trouble with?

Refrigerator

Ice Maker

Freezer

Oven/Range/Stove/Cooktop

Microwave

Dishwasher

Garbage Disposal

Trash Compactor

Washing Machine

Dryer

Other

Back
Next
To continue, answer the question above
Question 2

What is the main issue you're experiencing? (Select the closest match)

Not turning on or starting

Not performing its main function (e.g., cooling, heating, cleaning,spinning)

Making unusual noises

Displaying an error message

Leaking water or other fluids

Emitting strange smells

Not closing/door problems

Other issue

Back
Next
To continue, answer the question above
Question 3

How old is the appliance?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 4

Have you noticed any specific conditions that accompany the problem?

Occurs at startup or during initial use

Happens at the end of its cycle or operation

Present throughout operation

Only under heavy use/load

Other

Back
Next
To continue, answer the question above
Question 5

Have you attempted any troubleshooting or repairs already?

Yes

No

Back
Next
To continue, answer the question above
Question 6

Upload a Photo of the serial and model number sticker.

No

Skip the question

Back
Next
To continue, answer the question above
The calculation is ready
We're almost done! Provide your contact details, and we'll get in touch with personalized advice and solutions.

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

What type of appliance are you having trouble with?

Refrigerator

Ice Maker

Freezer

Oven/Range/Stove/Cooktop

Microwave

Dishwasher

Garbage Disposal

Trash Compactor

Washing Machine

Dryer

Other

Back
Next
To continue, answer the question above
Question 2

What is the main issue you're experiencing? (Select the closest match)

Not turning on or starting

Not performing its main function (e.g., cooling, heating, cleaning,spinning)

Making unusual noises

Displaying an error message

Leaking water or other fluids

Emitting strange smells

Not closing/door problems

Other issue

Back
Next
To continue, answer the question above
Question 3

How old is the appliance?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 4

Have you noticed any specific conditions that accompany the problem?

Occurs at startup or during initial use

Happens at the end of its cycle or operation

Present throughout operation

Only under heavy use/load

Other

Back
Next
To continue, answer the question above
Question 5

Have you attempted any troubleshooting or repairs already?

Yes

No

Back
Next
To continue, answer the question above
Question 6

Upload a Photo of the serial and model number sticker.

No

Skip the question

Back
Next
To continue, answer the question above
The calculation is ready
We're almost done! Provide your contact details, and we'll get in touch with personalized advice and solutions.

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

Step 1: Identify the Problem - What's the main issue with your refrigerator?

Not cooling

Frost buildup

Leaking water

Noisy operation

Ice maker not working

Not running

Temperature control problems

Lighting problems

Other

Back
Next
To continue, answer the question above
Question 2

What brand is your refrigerator?

Whirlpool

GE

Samsung

LG

Frigidaire

Kenmore

KitchenAid

Bosch

Sub-Zero

Thermador

Viking

Other

Back
Next
To continue, answer the question above
Question 3

Is your refrigerator built-in or freestanding?

Built-in

Freestanding

Back
Next
To continue, answer the question above
Question 4

How old is your refrigerator?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 5

Please give us more details about the issue.

Please give us more details about the issue.

Skip the question

Back
Next
To continue, answer the question above
Question 6

Have you attempted any troubleshooting or repairs already?

Yes

?

If Yes: "Describe what you've done to try to fix it."

No

Back
Next
To continue, answer the question above
Question 7

Upload a Photo of the serial and model number sticker.

No

Skip the question

Back
Next
To continue, answer the question above
Enter your contact details for a personalized follow-up from our repair specialists.
Please ensure your contact details are accurate so we can reach you without any delays.

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

What type of service are you looking for?

Appliance Repair

Commercial Appliance Repair

HVAC Repair and Maintenance

Back
Next
To continue, answer the question above
Question 2

Which appliance is in need of repair?

Refrigerator

Freezer

Ice-Maker

Oven/Range/Cooktop

Microwave

Dishwasher

Washing Machine

Dryer

Garbage Disposal

Trash Compactor

Back
Next
To continue, answer the question above
Question 3

What type of HVAC system needs attention?

Air Conditioner

Furnace

Heater Unit

Water Heater

Split System

Thermostat

Back
Next
To continue, answer the question above
Question 4

Is your air conditioner not working as it should?

Not cooling

Leaking water

Making strange noises

Emitting unpleasant odors

Won't turn on

Running constantly without cycling off

Other

Back
Next
To continue, answer the question above
Question 5

Let's get to the bottom of your furnace issue. Please answer the following questions to help us understand the problem.

Not heating

Running constantly

Starting and stopping frequently

Making unusual noises

Emitting strange smells

Thermostat issues

Other

Back
Next
To continue, answer the question above
Question 6

Having trouble with your heater unit? We're here to help. Start by answering these questions.

Not heating properly

Making noises

Smelling odd

Not turning on

Cycling on and off too often

Other

Back
Next
To continue, answer the question above
Question 7

A malfunctioning water heater can be a hassle. Let's identify the issue together. + We have 24/7 Service

No hot water

Water too hot or too cold

Leaking tank

Discolored water

Making strange noises

Other

Back
Next
To continue, answer the question above
Question 8

Problems with your split system? Answer these questions so we can find a solution.

Indoor unit not cooling/heating

Outdoor unit making noise

Unit not turning on

Poor airflow

Error codes displayed

Other

Back
Next
To continue, answer the question above
Question 9

Issues with your thermostat can affect your comfort. Let's troubleshoot the problem.

Not responding to settings

Heating/cooling inconsistently

Display not working

Won't turn on HVAC system

Other

Back
Next
To continue, answer the question above
Question 10

Identify the Problem with Refrigerator

Not Turning on

Not cooling

Frost buildup

Leaking water

Noisy operation

Not running

Ice maker issues

Bad odors

Door seal problems

Temperature control issues

Lighting issues

Other

Back
Next
To continue, answer the question above
Question 11

Identify the Problem with Freezer

Not Turning on

Not cooling

Frost buildup

Leaking water

Noisy operation

Not running

Door seal problems

Temperature control issues

Lighting issues

Other

Back
Next
To continue, answer the question above
Question 12

Let’s get your ice maker working again. Answer a few questions to start the diagnosis.

Not making ice

Making too much ice

Ice tastes bad

Ice is discolored

Ice maker leaks water

Ice is the wrong size or shape

Not Dispensing Ice

Other

Back
Next
To continue, answer the question above
Question 13

Let’s get your oven/range working again. Answer a few questions to start the diagnosis.

Oven not heating

Burners not lighting

Temperature inaccurate

Self-cleaning function not working

Oven door issues

Control Panel Issues

Other

Back
Next
To continue, answer the question above
Question 14

Microwave issues can be tricky. Let's narrow down the problem together.

Not heating

Turntable not spinning

Door not closing properly

Unusual noises

Controls not working

Other

Back
Next
To continue, answer the question above
Question 15

Dishwasher not working as expected? Tell us more to find a solution.

Not cleaning dishes

Not draining

Leaking water

Making loud noises

Won't start

Won't dry dishes

other

Back
Next
To continue, answer the question above
Question 16

A malfunctioning washer is no good. Help us understand what's happening.

Not spinning

Not draining

Leaking wate

Won't start

haking or moving excessively

Other

Back
Next
To continue, answer the question above
Question 17

Let's get your dryer back in shape. What seems to be the issue?

Not drying clothes

Takes too long to dry

Making noise

Won't start

Overheating

Not Tumbling

Other

Back
Next
To continue, answer the question above
Question 18

Having garbage disposal troubles? We’re here to help sort them out.

Won't turn on

Jammed and Buzzing

Making unusual noises

Not grinding properly

Leaking

Other

Back
Next
To continue, answer the question above
Question 19

Let’s address your trash compactor issue. What are you noticing?

Won't start

Not compacting trash

Making loud noises

Drawer won't open/close

Other

Back
Next
To continue, answer the question above
Question 20

Please detail the problem with your Appliance

Include any unusual patterns or behaviors. Note any recent changes or incidents, such as power outages or noticeable shifts in performance, to give us a fuller picture.

Back
Next
To continue, answer the question above
Question 21

Please describe the issue you're experiencing with your air conditioner that wasn't covered by the previous options.

Please describe the issue you're experiencing with your air conditioner that wasn't covered by the previous options. The more specific you are, the better we can assist you

Back
Next
To continue, answer the question above
Question 22

How old is your System?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 23

Have you attempted any troubleshooting or repairs already?

Yes (You will describe in next question)

No

Back
Next
To continue, answer the question above
Question 24

Please detail any troubleshooting or repair attempts you've made.

This might include adjusting settings, cleaning components, or replacing parts.

Skip the question

Back
Next
To continue, answer the question above
Question 25

Next Step: Upload a Photo of the serial and model number sticker.

This might include adjusting settings, cleaning components, or replacing parts.

Skip the question

Back
Next
To continue, answer the question above
The calculation is ready
Where is it more convenient for you to get a cost calculation?

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

What type of service are you looking for?

Appliance Repair

Commercial Appliance Repair

HVAC Repair and Maintenance

Back
Next
To continue, answer the question above
Question 2

Which appliance is in need of repair?

Refrigerator

Freezer

Ice-Maker

Oven/Range/Cooktop

Microwave

Dishwasher

Washing Machine

Dryer

Garbage Disposal

Trash Compactor

Back
Next
To continue, answer the question above
Question 3

What type of HVAC system needs attention?

Air Conditioner

Furnace

Heater Unit

Water Heater

Split System

Thermostat

Back
Next
To continue, answer the question above
Question 4

Is your air conditioner not working as it should?

Not cooling

Leaking water

Making strange noises

Emitting unpleasant odors

Won't turn on

Running constantly without cycling off

Other

Back
Next
To continue, answer the question above
Question 5

Let's get to the bottom of your furnace issue. Please answer the following questions to help us understand the problem.

Not heating

Running constantly

Starting and stopping frequently

Making unusual noises

Emitting strange smells

Thermostat issues

Other

Back
Next
To continue, answer the question above
Question 6

Having trouble with your heater unit? We're here to help. Start by answering these questions.

Not heating properly

Making noises

Smelling odd

Not turning on

Cycling on and off too often

Other

Back
Next
To continue, answer the question above
Question 7

A malfunctioning water heater can be a hassle. Let's identify the issue together. + We have 24/7 Service

No hot water

Water too hot or too cold

Leaking tank

Discolored water

Making strange noises

Other

Back
Next
To continue, answer the question above
Question 8

Problems with your split system? Answer these questions so we can find a solution.

Indoor unit not cooling/heating

Outdoor unit making noise

Unit not turning on

Poor airflow

Error codes displayed

Other

Back
Next
To continue, answer the question above
Question 9

Issues with your thermostat can affect your comfort. Let's troubleshoot the problem.

Not responding to settings

Heating/cooling inconsistently

Display not working

Won't turn on HVAC system

Other

Back
Next
To continue, answer the question above
Question 10

Identify the Problem with Refrigerator

Not Turning on

Not cooling

Frost buildup

Leaking water

Noisy operation

Not running

Ice maker issues

Bad odors

Door seal problems

Temperature control issues

Lighting issues

Other

Back
Next
To continue, answer the question above
Question 11

Identify the Problem with Freezer

Not Turning on

Not cooling

Frost buildup

Leaking water

Noisy operation

Not running

Door seal problems

Temperature control issues

Lighting issues

Other

Back
Next
To continue, answer the question above
Question 12

Let’s get your ice maker working again. Answer a few questions to start the diagnosis.

Not making ice

Making too much ice

Ice tastes bad

Ice is discolored

Ice maker leaks water

Ice is the wrong size or shape

Not Dispensing Ice

Other

Back
Next
To continue, answer the question above
Question 13

Let’s get your oven/range working again. Answer a few questions to start the diagnosis.

Oven not heating

Burners not lighting

Temperature inaccurate

Self-cleaning function not working

Oven door issues

Control Panel Issues

Other

Back
Next
To continue, answer the question above
Question 14

Microwave issues can be tricky. Let's narrow down the problem together.

Not heating

Turntable not spinning

Door not closing properly

Unusual noises

Controls not working

Other

Back
Next
To continue, answer the question above
Question 15

Dishwasher not working as expected? Tell us more to find a solution.

Not cleaning dishes

Not draining

Leaking water

Making loud noises

Won't start

Won't dry dishes

other

Back
Next
To continue, answer the question above
Question 16

A malfunctioning washer is no good. Help us understand what's happening.

Not spinning

Not draining

Leaking wate

Won't start

haking or moving excessively

Other

Back
Next
To continue, answer the question above
Question 17

Let's get your dryer back in shape. What seems to be the issue?

Not drying clothes

Takes too long to dry

Making noise

Won't start

Overheating

Not Tumbling

Other

Back
Next
To continue, answer the question above
Question 18

Having garbage disposal troubles? We’re here to help sort them out.

Won't turn on

Jammed and Buzzing

Making unusual noises

Not grinding properly

Leaking

Other

Back
Next
To continue, answer the question above
Question 19

Let’s address your trash compactor issue. What are you noticing?

Won't start

Not compacting trash

Making loud noises

Drawer won't open/close

Other

Back
Next
To continue, answer the question above
Question 20

Please detail the problem with your Appliance

Include any unusual patterns or behaviors. Note any recent changes or incidents, such as power outages or noticeable shifts in performance, to give us a fuller picture.

Back
Next
To continue, answer the question above
Question 21

Please describe the issue you're experiencing with your air conditioner that wasn't covered by the previous options.

Please describe the issue you're experiencing with your air conditioner that wasn't covered by the previous options. The more specific you are, the better we can assist you

Back
Next
To continue, answer the question above
Question 22

How old is your System?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 23

Have you attempted any troubleshooting or repairs already?

Yes (You will describe in next question)

No

Back
Next
To continue, answer the question above
Question 24

Please detail any troubleshooting or repair attempts you've made.

This might include adjusting settings, cleaning components, or replacing parts.

Skip the question

Back
Next
To continue, answer the question above
Question 25

Next Step: Upload a Photo of the serial and model number sticker.

This might include adjusting settings, cleaning components, or replacing parts.

Skip the question

Back
Next
To continue, answer the question above
The calculation is ready
Where is it more convenient for you to get a cost calculation?

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

What type of appliance are you having trouble with?

Refrigerator

Ice Maker

Freezer

Oven/Range/Stove/Cooktop

Microwave

Dishwasher

Garbage Disposal

Trash Compactor

Washing Machine

Dryer

Other

Back
Next
To continue, answer the question above
Question 2

What is the main issue you're experiencing? (Select the closest match)

Not turning on or starting

Not performing its main function (e.g., cooling, heating, cleaning,spinning)

Making unusual noises

Displaying an error message

Leaking water or other fluids

Emitting strange smells

Not closing/door problems

Other issue

Back
Next
To continue, answer the question above
Question 3

How old is the appliance?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 4

Have you noticed any specific conditions that accompany the problem?

Occurs at startup or during initial use

Happens at the end of its cycle or operation

Present throughout operation

Only under heavy use/load

Other

Back
Next
To continue, answer the question above
Question 5

Have you attempted any troubleshooting or repairs already?

Yes

No

Back
Next
To continue, answer the question above
Question 6

Upload a Photo of the serial and model number sticker.

No

Skip the question

Back
Next
To continue, answer the question above
The calculation is ready
We're almost done! Provide your contact details, and we'll get in touch with personalized advice and solutions.

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

What type of appliance are you having trouble with?

Refrigerator

Ice Maker

Freezer

Oven/Range/Stove/Cooktop

Microwave

Dishwasher

Garbage Disposal

Trash Compactor

Washing Machine

Dryer

Other

Back
Next
To continue, answer the question above
Question 2

What is the main issue you're experiencing? (Select the closest match)

Not turning on or starting

Not performing its main function (e.g., cooling, heating, cleaning,spinning)

Making unusual noises

Displaying an error message

Leaking water or other fluids

Emitting strange smells

Not closing/door problems

Other issue

Back
Next
To continue, answer the question above
Question 3

How old is the appliance?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 4

Have you noticed any specific conditions that accompany the problem?

Occurs at startup or during initial use

Happens at the end of its cycle or operation

Present throughout operation

Only under heavy use/load

Other

Back
Next
To continue, answer the question above
Question 5

Have you attempted any troubleshooting or repairs already?

Yes

No

Back
Next
To continue, answer the question above
Question 6

Upload a Photo of the serial and model number sticker.

No

Skip the question

Back
Next
To continue, answer the question above
The calculation is ready
We're almost done! Provide your contact details, and we'll get in touch with personalized advice and solutions.

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

Step 1: Identify the Problem - What's the main issue with your refrigerator?

Not cooling

Frost buildup

Leaking water

Noisy operation

Ice maker not working

Not running

Temperature control problems

Lighting problems

Other

Back
Next
To continue, answer the question above
Question 2

What brand is your refrigerator?

Whirlpool

GE

Samsung

LG

Frigidaire

Kenmore

KitchenAid

Bosch

Sub-Zero

Thermador

Viking

Other

Back
Next
To continue, answer the question above
Question 3

Is your refrigerator built-in or freestanding?

Built-in

Freestanding

Back
Next
To continue, answer the question above
Question 4

How old is your refrigerator?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 5

Please give us more details about the issue.

Please give us more details about the issue.

Skip the question

Back
Next
To continue, answer the question above
Question 6

Have you attempted any troubleshooting or repairs already?

Yes

?

If Yes: "Describe what you've done to try to fix it."

No

Back
Next
To continue, answer the question above
Question 7

Upload a Photo of the serial and model number sticker.

No

Skip the question

Back
Next
To continue, answer the question above
Enter your contact details for a personalized follow-up from our repair specialists.
Please ensure your contact details are accurate so we can reach you without any delays.

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

What type of appliance are you having trouble with?

Refrigerator

Ice Maker

Freezer

Oven/Range/Stove/Cooktop

Microwave

Dishwasher

Garbage Disposal

Trash Compactor

Washing Machine

Dryer

Other

Back
Next
To continue, answer the question above
Question 2

What is the main issue you're experiencing? (Select the closest match)

Not turning on or starting

Not performing its main function (e.g., cooling, heating, cleaning,spinning)

Making unusual noises

Displaying an error message

Leaking water or other fluids

Emitting strange smells

Not closing/door problems

Other issue

Back
Next
To continue, answer the question above
Question 3

How old is the appliance?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 4

Have you noticed any specific conditions that accompany the problem?

Occurs at startup or during initial use

Happens at the end of its cycle or operation

Present throughout operation

Only under heavy use/load

Other

Back
Next
To continue, answer the question above
Question 5

Have you attempted any troubleshooting or repairs already?

Yes

No

Back
Next
To continue, answer the question above
Question 6

Upload a Photo of the serial and model number sticker.

No

Skip the question

Back
Next
To continue, answer the question above
The calculation is ready
We're almost done! Provide your contact details, and we'll get in touch with personalized advice and solutions.

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

Step 1: Identify the Problem - What's the main issue with your refrigerator?

Not cooling

Frost buildup

Leaking water

Noisy operation

Ice maker not working

Not running

Temperature control problems

Lighting problems

Other

Back
Next
To continue, answer the question above
Question 2

What brand is your refrigerator?

Whirlpool

GE

Samsung

LG

Frigidaire

Kenmore

KitchenAid

Bosch

Sub-Zero

Thermador

Viking

Other

Back
Next
To continue, answer the question above
Question 3

Is your refrigerator built-in or freestanding?

Built-in

Freestanding

Back
Next
To continue, answer the question above
Question 4

How old is your refrigerator?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 5

Please give us more details about the issue.

Please give us more details about the issue.

Skip the question

Back
Next
To continue, answer the question above
Question 6

Have you attempted any troubleshooting or repairs already?

Yes

?

If Yes: "Describe what you've done to try to fix it."

No

Back
Next
To continue, answer the question above
Question 7

Upload a Photo of the serial and model number sticker.

No

Skip the question

Back
Next
To continue, answer the question above
Enter your contact details for a personalized follow-up from our repair specialists.
Please ensure your contact details are accurate so we can reach you without any delays.

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

What type of appliance are you having trouble with?

Refrigerator

Ice Maker

Freezer

Oven/Range/Stove/Cooktop

Microwave

Dishwasher

Garbage Disposal

Trash Compactor

Washing Machine

Dryer

Other

Back
Next
To continue, answer the question above
Question 2

What is the main issue you're experiencing? (Select the closest match)

Not turning on or starting

Not performing its main function (e.g., cooling, heating, cleaning,spinning)

Making unusual noises

Displaying an error message

Leaking water or other fluids

Emitting strange smells

Not closing/door problems

Other issue

Back
Next
To continue, answer the question above
Question 3

How old is the appliance?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 4

Have you noticed any specific conditions that accompany the problem?

Occurs at startup or during initial use

Happens at the end of its cycle or operation

Present throughout operation

Only under heavy use/load

Other

Back
Next
To continue, answer the question above
Question 5

Have you attempted any troubleshooting or repairs already?

Yes

No

Back
Next
To continue, answer the question above
Question 6

Upload a Photo of the serial and model number sticker.

No

Skip the question

Back
Next
To continue, answer the question above
The calculation is ready
We're almost done! Provide your contact details, and we'll get in touch with personalized advice and solutions.

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

What type of appliance are you having trouble with?

Refrigerator

Ice Maker

Freezer

Oven/Range/Stove/Cooktop

Microwave

Dishwasher

Garbage Disposal

Trash Compactor

Washing Machine

Dryer

Other

Back
Next
To continue, answer the question above
Question 2

What is the main issue you're experiencing? (Select the closest match)

Not turning on or starting

Not performing its main function (e.g., cooling, heating, cleaning,spinning)

Making unusual noises

Displaying an error message

Leaking water or other fluids

Emitting strange smells

Not closing/door problems

Other issue

Back
Next
To continue, answer the question above
Question 3

How old is the appliance?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 4

Have you noticed any specific conditions that accompany the problem?

Occurs at startup or during initial use

Happens at the end of its cycle or operation

Present throughout operation

Only under heavy use/load

Other

Back
Next
To continue, answer the question above
Question 5

Have you attempted any troubleshooting or repairs already?

Yes

No

Back
Next
To continue, answer the question above
Question 6

Upload a Photo of the serial and model number sticker.

No

Skip the question

Back
Next
To continue, answer the question above
The calculation is ready
We're almost done! Provide your contact details, and we'll get in touch with personalized advice and solutions.

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

Step 1: Identify the Problem - What's the main issue with your refrigerator?

Not cooling

Frost buildup

Leaking water

Noisy operation

Ice maker not working

Not running

Temperature control problems

Lighting problems

Other

Back
Next
To continue, answer the question above
Question 2

What brand is your refrigerator?

Whirlpool

GE

Samsung

LG

Frigidaire

Kenmore

KitchenAid

Bosch

Sub-Zero

Thermador

Viking

Other

Back
Next
To continue, answer the question above
Question 3

Is your refrigerator built-in or freestanding?

Built-in

Freestanding

Back
Next
To continue, answer the question above
Question 4

How old is your refrigerator?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 5

Please give us more details about the issue.

Please give us more details about the issue.

Skip the question

Back
Next
To continue, answer the question above
Question 6

Have you attempted any troubleshooting or repairs already?

Yes

?

If Yes: "Describe what you've done to try to fix it."

No

Back
Next
To continue, answer the question above
Question 7

Upload a Photo of the serial and model number sticker.

No

Skip the question

Back
Next
To continue, answer the question above
Enter your contact details for a personalized follow-up from our repair specialists.
Please ensure your contact details are accurate so we can reach you without any delays.

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

What type of service are you looking for?

Appliance Repair

Commercial Appliance Repair

HVAC Repair and Maintenance

Back
Next
To continue, answer the question above
Question 2

Which appliance is in need of repair?

Refrigerator

Freezer

Ice-Maker

Oven/Range/Cooktop

Microwave

Dishwasher

Washing Machine

Dryer

Garbage Disposal

Trash Compactor

Back
Next
To continue, answer the question above
Question 3

What type of HVAC system needs attention?

Air Conditioner

Furnace

Heater Unit

Water Heater

Split System

Thermostat

Back
Next
To continue, answer the question above
Question 4

Is your air conditioner not working as it should?

Not cooling

Leaking water

Making strange noises

Emitting unpleasant odors

Won't turn on

Running constantly without cycling off

Other

Back
Next
To continue, answer the question above
Question 5

Let's get to the bottom of your furnace issue. Please answer the following questions to help us understand the problem.

Not heating

Running constantly

Starting and stopping frequently

Making unusual noises

Emitting strange smells

Thermostat issues

Other

Back
Next
To continue, answer the question above
Question 6

Having trouble with your heater unit? We're here to help. Start by answering these questions.

Not heating properly

Making noises

Smelling odd

Not turning on

Cycling on and off too often

Other

Back
Next
To continue, answer the question above
Question 7

A malfunctioning water heater can be a hassle. Let's identify the issue together. + We have 24/7 Service

No hot water

Water too hot or too cold

Leaking tank

Discolored water

Making strange noises

Other

Back
Next
To continue, answer the question above
Question 8

Problems with your split system? Answer these questions so we can find a solution.

Indoor unit not cooling/heating

Outdoor unit making noise

Unit not turning on

Poor airflow

Error codes displayed

Other

Back
Next
To continue, answer the question above
Question 9

Issues with your thermostat can affect your comfort. Let's troubleshoot the problem.

Not responding to settings

Heating/cooling inconsistently

Display not working

Won't turn on HVAC system

Other

Back
Next
To continue, answer the question above
Question 10

Identify the Problem with Refrigerator

Not Turning on

Not cooling

Frost buildup

Leaking water

Noisy operation

Not running

Ice maker issues

Bad odors

Door seal problems

Temperature control issues

Lighting issues

Other

Back
Next
To continue, answer the question above
Question 11

Identify the Problem with Freezer

Not Turning on

Not cooling

Frost buildup

Leaking water

Noisy operation

Not running

Door seal problems

Temperature control issues

Lighting issues

Other

Back
Next
To continue, answer the question above
Question 12

Let’s get your ice maker working again. Answer a few questions to start the diagnosis.

Not making ice

Making too much ice

Ice tastes bad

Ice is discolored

Ice maker leaks water

Ice is the wrong size or shape

Not Dispensing Ice

Other

Back
Next
To continue, answer the question above
Question 13

Let’s get your oven/range working again. Answer a few questions to start the diagnosis.

Oven not heating

Burners not lighting

Temperature inaccurate

Self-cleaning function not working

Oven door issues

Control Panel Issues

Other

Back
Next
To continue, answer the question above
Question 14

Microwave issues can be tricky. Let's narrow down the problem together.

Not heating

Turntable not spinning

Door not closing properly

Unusual noises

Controls not working

Other

Back
Next
To continue, answer the question above
Question 15

Dishwasher not working as expected? Tell us more to find a solution.

Not cleaning dishes

Not draining

Leaking water

Making loud noises

Won't start

Won't dry dishes

other

Back
Next
To continue, answer the question above
Question 16

A malfunctioning washer is no good. Help us understand what's happening.

Not spinning

Not draining

Leaking wate

Won't start

haking or moving excessively

Other

Back
Next
To continue, answer the question above
Question 17

Let's get your dryer back in shape. What seems to be the issue?

Not drying clothes

Takes too long to dry

Making noise

Won't start

Overheating

Not Tumbling

Other

Back
Next
To continue, answer the question above
Question 18

Having garbage disposal troubles? We’re here to help sort them out.

Won't turn on

Jammed and Buzzing

Making unusual noises

Not grinding properly

Leaking

Other

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Next
To continue, answer the question above
Question 19

Let’s address your trash compactor issue. What are you noticing?

Won't start

Not compacting trash

Making loud noises

Drawer won't open/close

Other

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Next
To continue, answer the question above
Question 20

Please detail the problem with your Appliance

Include any unusual patterns or behaviors. Note any recent changes or incidents, such as power outages or noticeable shifts in performance, to give us a fuller picture.

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Next
To continue, answer the question above
Question 21

Please describe the issue you're experiencing with your air conditioner that wasn't covered by the previous options.

Please describe the issue you're experiencing with your air conditioner that wasn't covered by the previous options. The more specific you are, the better we can assist you

Back
Next
To continue, answer the question above
Question 22

How old is your System?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 23

Have you attempted any troubleshooting or repairs already?

Yes (You will describe in next question)

No

Back
Next
To continue, answer the question above
Question 24

Please detail any troubleshooting or repair attempts you've made.

This might include adjusting settings, cleaning components, or replacing parts.

Skip the question

Back
Next
To continue, answer the question above
Question 25

Next Step: Upload a Photo of the serial and model number sticker.

This might include adjusting settings, cleaning components, or replacing parts.

Skip the question

Back
Next
To continue, answer the question above
The calculation is ready
Where is it more convenient for you to get a cost calculation?

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

What type of service are you looking for?

Appliance Repair

Commercial Appliance Repair

HVAC Repair and Maintenance

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Next
To continue, answer the question above
Question 2

Which appliance is in need of repair?

Refrigerator

Freezer

Ice-Maker

Oven/Range/Cooktop

Microwave

Dishwasher

Washing Machine

Dryer

Garbage Disposal

Trash Compactor

Back
Next
To continue, answer the question above
Question 3

What type of HVAC system needs attention?

Air Conditioner

Furnace

Heater Unit

Water Heater

Split System

Thermostat

Back
Next
To continue, answer the question above
Question 4

Is your air conditioner not working as it should?

Not cooling

Leaking water

Making strange noises

Emitting unpleasant odors

Won't turn on

Running constantly without cycling off

Other

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Next
To continue, answer the question above
Question 5

Let's get to the bottom of your furnace issue. Please answer the following questions to help us understand the problem.

Not heating

Running constantly

Starting and stopping frequently

Making unusual noises

Emitting strange smells

Thermostat issues

Other

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Next
To continue, answer the question above
Question 6

Having trouble with your heater unit? We're here to help. Start by answering these questions.

Not heating properly

Making noises

Smelling odd

Not turning on

Cycling on and off too often

Other

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Next
To continue, answer the question above
Question 7

A malfunctioning water heater can be a hassle. Let's identify the issue together. + We have 24/7 Service

No hot water

Water too hot or too cold

Leaking tank

Discolored water

Making strange noises

Other

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To continue, answer the question above
Question 8

Problems with your split system? Answer these questions so we can find a solution.

Indoor unit not cooling/heating

Outdoor unit making noise

Unit not turning on

Poor airflow

Error codes displayed

Other

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Next
To continue, answer the question above
Question 9

Issues with your thermostat can affect your comfort. Let's troubleshoot the problem.

Not responding to settings

Heating/cooling inconsistently

Display not working

Won't turn on HVAC system

Other

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To continue, answer the question above
Question 10

Identify the Problem with Refrigerator

Not Turning on

Not cooling

Frost buildup

Leaking water

Noisy operation

Not running

Ice maker issues

Bad odors

Door seal problems

Temperature control issues

Lighting issues

Other

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To continue, answer the question above
Question 11

Identify the Problem with Freezer

Not Turning on

Not cooling

Frost buildup

Leaking water

Noisy operation

Not running

Door seal problems

Temperature control issues

Lighting issues

Other

Back
Next
To continue, answer the question above
Question 12

Let’s get your ice maker working again. Answer a few questions to start the diagnosis.

Not making ice

Making too much ice

Ice tastes bad

Ice is discolored

Ice maker leaks water

Ice is the wrong size or shape

Not Dispensing Ice

Other

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Next
To continue, answer the question above
Question 13

Let’s get your oven/range working again. Answer a few questions to start the diagnosis.

Oven not heating

Burners not lighting

Temperature inaccurate

Self-cleaning function not working

Oven door issues

Control Panel Issues

Other

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To continue, answer the question above
Question 14

Microwave issues can be tricky. Let's narrow down the problem together.

Not heating

Turntable not spinning

Door not closing properly

Unusual noises

Controls not working

Other

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To continue, answer the question above
Question 15

Dishwasher not working as expected? Tell us more to find a solution.

Not cleaning dishes

Not draining

Leaking water

Making loud noises

Won't start

Won't dry dishes

other

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To continue, answer the question above
Question 16

A malfunctioning washer is no good. Help us understand what's happening.

Not spinning

Not draining

Leaking wate

Won't start

haking or moving excessively

Other

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Next
To continue, answer the question above
Question 17

Let's get your dryer back in shape. What seems to be the issue?

Not drying clothes

Takes too long to dry

Making noise

Won't start

Overheating

Not Tumbling

Other

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Next
To continue, answer the question above
Question 18

Having garbage disposal troubles? We’re here to help sort them out.

Won't turn on

Jammed and Buzzing

Making unusual noises

Not grinding properly

Leaking

Other

Back
Next
To continue, answer the question above
Question 19

Let’s address your trash compactor issue. What are you noticing?

Won't start

Not compacting trash

Making loud noises

Drawer won't open/close

Other

Back
Next
To continue, answer the question above
Question 20

Please detail the problem with your Appliance

Include any unusual patterns or behaviors. Note any recent changes or incidents, such as power outages or noticeable shifts in performance, to give us a fuller picture.

Back
Next
To continue, answer the question above
Question 21

Please describe the issue you're experiencing with your air conditioner that wasn't covered by the previous options.

Please describe the issue you're experiencing with your air conditioner that wasn't covered by the previous options. The more specific you are, the better we can assist you

Back
Next
To continue, answer the question above
Question 22

How old is your System?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 23

Have you attempted any troubleshooting or repairs already?

Yes (You will describe in next question)

No

Back
Next
To continue, answer the question above
Question 24

Please detail any troubleshooting or repair attempts you've made.

This might include adjusting settings, cleaning components, or replacing parts.

Skip the question

Back
Next
To continue, answer the question above
Question 25

Next Step: Upload a Photo of the serial and model number sticker.

This might include adjusting settings, cleaning components, or replacing parts.

Skip the question

Back
Next
To continue, answer the question above
The calculation is ready
Where is it more convenient for you to get a cost calculation?

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

What type of appliance are you having trouble with?

Refrigerator

Ice Maker

Freezer

Oven/Range/Stove/Cooktop

Microwave

Dishwasher

Garbage Disposal

Trash Compactor

Washing Machine

Dryer

Other

Back
Next
To continue, answer the question above
Question 2

What is the main issue you're experiencing? (Select the closest match)

Not turning on or starting

Not performing its main function (e.g., cooling, heating, cleaning,spinning)

Making unusual noises

Displaying an error message

Leaking water or other fluids

Emitting strange smells

Not closing/door problems

Other issue

Back
Next
To continue, answer the question above
Question 3

How old is the appliance?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 4

Have you noticed any specific conditions that accompany the problem?

Occurs at startup or during initial use

Happens at the end of its cycle or operation

Present throughout operation

Only under heavy use/load

Other

Back
Next
To continue, answer the question above
Question 5

Have you attempted any troubleshooting or repairs already?

Yes

No

Back
Next
To continue, answer the question above
Question 6

Upload a Photo of the serial and model number sticker.

No

Skip the question

Back
Next
To continue, answer the question above
The calculation is ready
We're almost done! Provide your contact details, and we'll get in touch with personalized advice and solutions.

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

What type of appliance are you having trouble with?

Refrigerator

Ice Maker

Freezer

Oven/Range/Stove/Cooktop

Microwave

Dishwasher

Garbage Disposal

Trash Compactor

Washing Machine

Dryer

Other

Back
Next
To continue, answer the question above
Question 2

What is the main issue you're experiencing? (Select the closest match)

Not turning on or starting

Not performing its main function (e.g., cooling, heating, cleaning,spinning)

Making unusual noises

Displaying an error message

Leaking water or other fluids

Emitting strange smells

Not closing/door problems

Other issue

Back
Next
To continue, answer the question above
Question 3

How old is the appliance?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 4

Have you noticed any specific conditions that accompany the problem?

Occurs at startup or during initial use

Happens at the end of its cycle or operation

Present throughout operation

Only under heavy use/load

Other

Back
Next
To continue, answer the question above
Question 5

Have you attempted any troubleshooting or repairs already?

Yes

No

Back
Next
To continue, answer the question above
Question 6

Upload a Photo of the serial and model number sticker.

No

Skip the question

Back
Next
To continue, answer the question above
The calculation is ready
We're almost done! Provide your contact details, and we'll get in touch with personalized advice and solutions.

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

Вопрос 1

2

3

Back
Next
To continue, answer the question above
Question 2

Вопрос 2

4

Back
Next
To continue, answer the question above
Question 3

Вопрос 3

4

Back
Next
To continue, answer the question above
Question 4

Вопрос 4

6

Skip the question

Back
Next
To continue, answer the question above
Question 5

Вопрос 5

0

Back
Next
To continue, answer the question above
Question 6

Вопрос 6

8

8

Back
Next
To continue, answer the question above
Question 7

Вопрос 7

0

Back
Next
To continue, answer the question above
Question 8

Вопрос 8

Конец

Back
Next
To continue, answer the question above

I agree to personal data processing

Data processing

Calculating 0%
Question 1

What type of appliance are you having trouble with?

Refrigerator

Ice Maker

Freezer

Oven/Range/Stove/Cooktop

Microwave

Dishwasher

Garbage Disposal

Trash Compactor

Washing Machine

Dryer

Other

Back
Next
To continue, answer the question above
Question 2

What is the main issue you're experiencing? (Select the closest match)

Not turning on or starting

Not performing its main function (e.g., cooling, heating, cleaning,spinning)

Making unusual noises

Displaying an error message

Leaking water or other fluids

Emitting strange smells

Not closing/door problems

Other issue

Back
Next
To continue, answer the question above
Question 3

How old is the appliance?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 4

Have you noticed any specific conditions that accompany the problem?

Occurs at startup or during initial use

Happens at the end of its cycle or operation

Present throughout operation

Only under heavy use/load

Other

Back
Next
To continue, answer the question above
Question 5

Have you attempted any troubleshooting or repairs already?

Yes

No

Back
Next
To continue, answer the question above
Question 6

Upload a Photo of the serial and model number sticker.

No

Skip the question

Back
Next
To continue, answer the question above
The calculation is ready
We're almost done! Provide your contact details, and we'll get in touch with personalized advice and solutions.

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

Calculating 0%
Question 1

What type of appliance are you having trouble with?

Refrigerator

Ice Maker

Freezer

Oven/Range/Stove/Cooktop

Microwave

Dishwasher

Garbage Disposal

Trash Compactor

Washing Machine

Dryer

Other

Back
Next
To continue, answer the question above
Question 2

What is the main issue you're experiencing? (Select the closest match)

Not turning on or starting

Not performing its main function (e.g., cooling, heating, cleaning,spinning)

Making unusual noises

Displaying an error message

Leaking water or other fluids

Emitting strange smells

Not closing/door problems

Other issue

Back
Next
To continue, answer the question above
Question 3

How old is the appliance?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

Back
Next
To continue, answer the question above
Question 4

Have you noticed any specific conditions that accompany the problem?

Occurs at startup or during initial use

Happens at the end of its cycle or operation

Present throughout operation

Only under heavy use/load

Other

Back
Next
To continue, answer the question above
Question 5

Have you attempted any troubleshooting or repairs already?

Yes

No

Back
Next
To continue, answer the question above
Question 6

Upload a Photo of the serial and model number sticker.

No

Skip the question

Back
Next
To continue, answer the question above
The calculation is ready
We're almost done! Provide your contact details, and we'll get in touch with personalized advice and solutions.

I agree to personal data processing

You will also receive:
Calculation of the price
with 95% accuracy
1 of the 5 gifts
optionally

Mark45minutes

Data processing

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